Privacy policy

This Privacy Policy explains how nombear.com (“we”, “us”, “our” or the “Site”) collects, uses, and protects your personal information when you visit our website or make a purchase from the Site.

Collecting Personal Information

When you visit the Site, we may collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us through our contact form or for customer support.

In this Privacy Policy, “Personal Information” means information that can identify you directly or indirectly.

Device information

  • Examples of Personal Information collected: browser type, IP address, time zone, cookie information, pages viewed, products viewed, search terms, and how you interact with the Site.
  • Purpose of collection: to operate the Site correctly, improve performance, analyse usage, maintain security, and optimise your experience.
  • Source of collection: collected automatically through cookies, log files, pixels, and similar technologies.
  • Disclosure for a business purpose: may be shared with service providers such as Shopify, PayPal, and analytics providers used to run our store.

Order information

  • Examples of Personal Information collected: name, billing address, shipping address, payment information, email address, and phone number.
  • Purpose of collection: to process payments, fulfil orders, arrange shipping, provide confirmations, communicate with you about your order, prevent fraud, and comply with legal obligations.
  • Source of collection: collected from you.
  • Disclosure for a business purpose: shared with Shopify, PayPal, and delivery partners including Royal Mail, Evri, DHL and UPS where relevant.

Customer support information

  • Examples of Personal Information collected: name, contact details, order number, and any information you provide in correspondence.
  • Purpose of collection: to provide customer support.
  • Source of collection: collected from you.
  • Disclosure for a business purpose: shared only where necessary with service providers that help us support customers.


 

Sharing Personal Information

We share your Personal Information with service providers where necessary to operate our business, fulfil orders, process payments, deliver purchases, provide customer support, analyse site performance, comply with legal obligations, or protect our rights.

  • We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
  • We may share your Personal Information to comply with applicable laws and regulations, to respond to lawful requests for information, or to otherwise protect our rights.

Behavioural Advertising

We may use cookies or similar technologies to help us understand how visitors use the Site and to improve our advertising performance.

  • Where required by law, we will request your consent before placing non-essential cookies on your device.
  • You can manage cookies through your browser settings.

Using Personal Information

We use your Personal Information to provide our services to you, including offering products for sale, processing payments, shipping and fulfilment of your order, communicating with you, improving our products and website, preventing fraud, and sending marketing communications where permitted by law.

Lawful basis

Where UK data protection law applies, we process your personal information under one or more of the following lawful bases:

  • Your consent;
  • The performance of the contract between you and the Site;
  • Compliance with our legal obligations;
  • For our legitimate interests, which do not override your fundamental rights and freedoms.

Retention

We retain your Personal Information only for as long as reasonably necessary for business, legal, tax, accounting, fraud prevention, or customer service purposes.

Your rights

UK GDPR

If you are a resident of the UK or another jurisdiction with similar rights, you may have the right to access the Personal Information we hold about you, request correction, request deletion, object to certain processing, or request a copy of your data.

If you would like to exercise these rights, please contact us through the contact form on the Site.

Cookies

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use cookies to help operate the Site, remember preferences, analyse traffic, and improve performance.

Some cookies are essential for the operation of the Site. Others may be used for analytics or marketing where consent has been provided.

You can control and manage cookies through your browser settings. Blocking some cookies may affect website functionality.

Changes

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.

Contact

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us via the contact form on the Site or by mail using the details provided below:

Retail Nation Ltd, 86-90 Paul Street, London EC2A 4NE, United Kingdom

Last updated: 15th April 2026

If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. You can contact the UK Information Commissioner’s Office here: https://ico.org.uk/make-a-complaint/